Cyberpunk 2077 " was finally released on Thursday, December 10, 2020, after numerous release delays.
The game has sold more than 8 million copies worldwide through pre-orders alone, so you can see how many gamers have been eagerly awaiting its release.
With the release of this hot title, one would think that it would take the gaming world by storm, but unfortunately, things are not going so well.
Cyberpunk 2077" can be played on multiple platforms, including PS4, Xbox One, PS5, Xbox Series S/X, and PC. However, the PS4 and Xbox One platforms, which probably have the largest number of players, are experiencing many glitches, such as balks and crashes, and cannot be played comfortably.
Many people feel that the graphics are not what they had hoped for.
CD PROJEKT RED, the developer of "Cyberpunk 2077," has issued an official statement regarding the situation .
Refunds for both digital and packaged games
CD PROJEKT RED made the comment on its official Twitter account.
We apologize for not properly showing the game on the original PS4 and Xbox One prior to release, which led people to purchase "Cyberpunk 2077" without sufficient prior knowledge of the game.
He said that he should have paid more attention to the performance of the home video game.
A second update will be released within the next seven days, and subsequent updates as they become available.
The company plans to release two major patches in January and February of next year, which it expects will fix the major issues on PS4 and Xbox One.
The patches will not make the game look like a high spec PC or next generation console, but they will make the experience more similar to them than it is now.
CD PROJEKT RED has announced that they will be offering refunds to those who say they are not satisfied with the current home console version, although they would like to give future updates a chance.
Those who purchased the digital version can use the refund system on PSN or Microsoft Store, while those who purchased the packaged version can contact user support at Spike Chunsoft, the Japanese distributor, or CD PROJEKT RED's refund office at " helpmerefund@cdprojektred.com ".
Contacting the CD PROJEKT RED refund office in Japanese is not a problem, but it may be smoother to contact Spike Chunsoft for refund inquiries only.
The contact has one week, until December 21, 2020, so if you purchased the packaged version and are considering a refund, you may want to hurry.
Perhaps future updates will improve the game, and a free update has even been announced for the next generation version when it is released.
You may continue to play the game with faith in the improvements, or you may request a refund to wait until you can play the game more consistently, and make your own decision.