Sony Interactive Entertainment launched a paid repair service for PlayStation 5 peripherals in Japan on Friday, November 28, 2025.
Paid repair and replacement services are available for all peripherals.
Paid Repair Service for PS5 Peripherals Starts!
【PS5®周辺機器 有償修理サービス開始のお知らせ】
これまで対象外だったPS5®の周辺機器も、有償で修理・交換できるようになりました！今後は、PS5®の全ての周辺機器が有償で修理・交換できます。
保証期間後も修理対応するため、より長くご利用いただけます。
💡修理料金https://t.co/kccqsX2qTt pic.twitter.com/66DqUMLSwl
— Ask PlayStation JP (@AskPS_JP) November 28, 2025
The paid repair service for PS5 peripherals began on Friday, November 28, 2025.
Paid repair and replacement are now possible for all PS5 peripherals, including the DualSense Edge wireless controller, which was previously not covered.
This service also supports repairs after the warranty period has expired.
The repair fees (including inspection fee, parts cost, and shipping) for each peripheral are as follows:
- DualSense wireless controller repair / replacement: 7,480 JPY (tax included)
- DualSense wireless controller charging station replacement: 2,985 JPY (tax included)
- PULSE 3D wireless headset replacement: 9,735 JPY (tax included)
- Media remote replacement: 2,985 JPY (tax included)
- HD camera replacement: 5,985 JPY (tax included)
- PlayStation Portal remote player: 17,500 JPY (tax included)
- DualSense Edge wireless controller repair / replacement: 17,490 JPY (tax included)
- Stick module (for DualSense Edge wireless controller) replacement: 2,010 JPY (tax included)
- Disc drive repair / replacement: 8,800 JPY (tax included)
- Access controller repair / replacement: 6,490 JPY (tax included)
- PULSE Explore wireless earbuds repair / replacement: 17,490 JPY (tax included)
- PlayStation Link USB adapter replacement: 2,610 JPY (tax included)
- PULSE Elite wireless headset repair / replacement: 11,490 JPY (tax included)
- Cables (HDMI / USB, etc.) replacement: 3,300 JPY (tax included)
Please see the official PlayStation website for details.