DouYu Japan Inc. has announced that it will discontinue its live-streaming service " Mildom " on Sunday, September 1, 2024. Mildom will remain available until 23:59 on Saturday, August 31, 2024, but there will be some restrictions on use, including a limit on the purchase of paid coins for refunds.
Mildom Announces Service Termination
Mildom, a live-streaming service launched in 2019, has announced that it will end its service on Sunday, September 1, 2024. Mildom will remain available until 23:59 on Saturday, August 31, 2024, but please note that there will be some restrictions on use, including restrictions on the purchase of paid coins to support refunds.
| Schedule for service termination | |
|---|---|
| Monday, August 26, 2024 00:00 | End of coin sales Suspension of new account registration Suspension of new Fan Club subscriptions Suspension of new Premium Membership subscriptions |
| Sunday, September 1, 2024 00:00 | End of service provision |
| September 2, 2024 (Monday) 00:00 | Publication of refund notice Start of accepting refunds of paid coins |
| November 1, 2024 (Fri.) 23:59 | Refunds for paid coins will be closed |
Refunds for Paid-in Coins
Refunds for paid coins will be accepted from Monday, September 2, 2024 at 00:00 via the Refund Request Form. However, please remember that if you have not applied for a refund by November 1, 2024 (Friday), you will not be eligible for a refund. Also, you will need to provide identification information to apply for a refund. For more information about the refund procedure, please check the Mildom official website, Mildom official X (@Mildom_Official ), and the announcement in the application.
Payment of Rewards for the New Deliverer Rank System to Wallet
Distributor rank rewards under the new distributor rank system will accrue until August 29, 2024 (Thursday). Therefore, please note that Deliverer Rank Rewards will not be generated for deliveries on Friday, August 30, 2024 and Saturday, August 31, 2024. Also, each week's Deliverer Rank Reward will reflect when...
- Rewards from Monday, August 19, 2024 to Sunday, August 25, 2024: Wednesday, August 28, 2024
- Rewards from Monday, August 26, 2024 to Thursday, August 29, 2024: Friday, August 30, 2024
...will be reflected by .... August Fan Club rewards will be reflected by...
- Rewards from Monday, July 1, 2024 to Wednesday, July 31, 2024: Friday, August 30, 2024
- Rewards from Thursday, August 1, 2024 to Sunday, August 25, 2024: Friday, August 30, 2024
...will be reflected by. However, you will not be able to withdraw your wallet balance after September 1, 2024 (Sunday), so please apply for withdrawal well in advance.
About "Fan Club" and "Premium Membership," monthly paid services
For monthly subscription services, you will need to cancel the subscription yourself. Please check the cancellation procedure for each service and follow the instructions.
How to cancel on iOS
- Open the "Settings" app on your iOS device.
- Tap your account name
- Tap "Subscription
- Select your Mildom subscription and tap "Cancel Subscription
How to cancel on Android
- Open the "Play Store" application
- Tap "Menu" and then "Subscriptions
- 3. Tap the fan club you are subscribed to with Mildom from the list of subscriptions
- Cancel your subscription
How to cancel your subscription from a web browser
- 1. Log in to your web browser
- 2. Select "Fan Club" in "My Page
- 3. Select the subscriber you wish to cancel on the management screen
- 4. Select "Cancel Renewal
About Event Prizes
As of August 19, 2024 (Mon.), when we announced the end of the service, events are being held or have already ended, and prizes have not been reflected or sent out. will be available to receive the prizes and will be completed on September 13, 2024 (Fri.).
The various announcements will be made in the app and on Mildom's official website (@Mildom_Official ), so be sure not to miss out on them.