The Live Streaming Service "Mildom," Which Began Service in 2019, Announces Service Termination on Sunday, September 1

DouYu Japan Inc. announced that it will terminate the live streaming service "Mildom" on Sunday, September 1, 2024.
Mildom will be usable until 23:59 on Saturday, August 31, 2024, but some restrictions will be imposed, such as limits on purchasing paid coins due to the refund process.

Mildom Announces Service Termination

Mildom Official Website

The live streaming service "Mildom" began service in 2019, but it was announced that the service will terminate on Sunday, September 1, 2024.
Mildom will be usable until 23:59 on Saturday, August 31, 2024, but please note that some usage restrictions will be imposed, such as limits on purchasing paid coins due to the refund process.

About the Refund for Paid Coins

For the refund of paid coins, applications are scheduled to be accepted starting from Monday, September 2, 2024, 00:00 via the refund application form.
However, if you do not apply by Friday, November 1, 2024, you will not be eligible for the refund, so be sure not to forget.
Also, information that can verify your identity is required for the refund application.
Information regarding the refund procedure will be announced on the Mildom Official Website, Mildom Official X (@Mildom_Official), and in-app notices, so please check for these announcements and wait for further updates.

About Payment of New Streamer Rank System Rewards to Wallet

Streamer rank rewards in the new streamer rank system will accrue until Thursday, August 29, 2024.
Therefore, please note that streamer rank rewards will not accrue for streams on Friday, August 30, 2024, and Saturday, August 31, 2024.
Also, the reflection timing for each week's streamer rank rewards is as follows:

• Rewards from Monday, August 19, 2024, to Sunday, August 25, 2024: Wednesday, August 28, 2024
• Rewards from Monday, August 26, 2024, to Thursday, August 29, 2024: Friday, August 30, 2024

They will be reflected by the dates above.
The reflection timing for the August Fan Club rewards is as follows:

• Rewards from Monday, July 1, 2024, to Wednesday, July 31, 2024: Friday, August 30, 2024
• Rewards from Thursday, August 1, 2024, to Sunday, August 25, 2024: Friday, August 30, 2024

They will be reflected by the dates above.
However, since wallet balances cannot be withdrawn after Sunday, September 1, 2024, please apply for withdrawal with plenty of time in advance.

About the Monthly Paid Services, Fan Club and Premium Member

For monthly paid services, you must cancel the recurring subscription yourself.
Please check the respective cancellation methods and perform the operation.

iOS Cancellation Method

• 1. Open the "Settings" app on your iOS device
• 2. Tap your account name
• 3. Tap "Subscriptions"
• 4. Select the Mildom subscription and tap "Cancel Subscription"

Android Cancellation Method

• 1. Open the "Play Store" app
• 2. Tap "Subscriptions" from the "Menu"
• 3. Tap the Fan Club registered with Mildom from the list of current subscriptions
• 4. Cancel Subscription

Web Browser Cancellation Method

• 1. Log in from the browser
• 2. Select "Fan Club" in My Page
• 3. Select the streamer you want to cancel in the management screen
• 4. Select Cancel Renewal

About Event Prizes

For events that were ongoing or already ended as of Monday, August 19, 2024, the date the service termination was announced, and for which the reflection of prize money or the shipping of prizes has not yet been completed, arrangements will be made so that they can be received. The completion of this process is scheduled for Friday, September 13, 2024.
Future announcements will be made sequentially via in-app notices and the Mildom Official X (@Mildom_Official), so be sure to check them so you don't miss anything.

このたび、『Mildom』は2024年9月1日をもちまして、サービスの提供を終了させていただくこととなりました。
今までMildomをご愛顧いただきました皆様に、心より御礼申し上げるとともに、突然のご案内となりますことを深くお詫び申し上げます。

— Mildom(ミルダム)【公式】 (@Mildom_Official) August 19, 2024