ELECOM GAMING V custom series return guarantee campaign starts October 3! Returns and refunds are available if you are not satisfied with the product.

Elecom Co., Ltd. announces a return guarantee campaign for ELECOM GAMING V custom series mice and keyboards starting Friday, October 3, 2025. If you are not satisfied with the product, you can return it for a refund within 30 days from the date of purchase.

"ELECOM GAMING V custom" series return guarantee campaign starts on October 3!

"ELECOM GAMING V custom" series mice and keyboards are being offered a return guarantee starting Friday, October 3, 2025. If you are not satisfied with the product, you can return it for a refund within 30 days from the date of purchase. You can actually use the product to determine if it is the best device for you.

Campaign Outline

• Purchase Period: Products purchased or orders completed between October 3, 2025 (Fri.) and November 30, 2025 (Sun.) at 23:59
• Acceptance period: Friday, October 3, 2025 through Monday, December 29, 2025
• Eligible products: Mice (M-VM800BK, M-VM800LBK, M-VM800WH, M-VM800LWH), Keyboards (TK-VK720ABK, TK-VK720AWH, TK-VK720ALBK, TK-VK720ALWH)

If you wish to return a product, you must prepare the necessary items for return and fill out the return request form.

What you need to return the product

• Proof of purchase (receipt, receipt, etc.)
• The actual product to be returned
• Image data showing the product model number (or JAN code), date of purchase, store of purchase, and purchase price

Users are responsible for shipping costs and can choose to receive the refund at a convenience store (Seven-Eleven or Lawson), by bank transfer, or with an Amazon gift certificate. For details, please visit the official Elecom website.