Anker Japan Co., Ltd. announced on Thursday, June 26, 2025, that it would expand the scope of its voluntary recall of two mobile battery products, which began in September 2024.
Additionally, two new mobile battery products have been added to the recall list, bringing the total to four products for which recalls, exchanges, and refunds are being conducted.
Anker Initiates Voluntary Recall of 4 Mobile Battery Products. Potential for Internal Short Circuits Discovered
Anker Official WebsiteAccording to Anker, they had been conducting a recall of mobile batteries since September 2024 due to manufacturing defects by a consigned cell manufacturer. However, further investigation revealed new instances of improper material usage by the same company.
It was discovered that internal short circuits (micro-shorts) could occur, potentially leading to ignition. To prevent further impact, Anker decided to expand the affected period and recall two new mobile battery products.
Furthermore, Anker has halted new shipments and sales of the affected products and is further tightening quality standards for material selection and management systems at the cell manufacturing company.
Anker Group plans to review and strengthen its on-site management system and information management and collaboration system related to manufacturing.
If your product is among the recalled items, you can apply for an exchange or refund through the mobile battery recall application form.
For more details, please check the Anker Japan Co., Ltd. official website and the mobile battery recall application form.
昨年より委託先セル製造企業の製造不備を理由としたモバイルバッテリーの回収を実施しておりますが、Ankerの追加調査で同企業による不適切な部材使用が新たに判明したため回収範囲を拡大いたします。弊社の管理監督体制の不足を深くお詫び申し上げるとともに、回収のご協力をお願いいたします。…
— Anker Japan (@Anker_JP) June 26, 2025
| Affected Products / Affected Period | |
|---|---|
| Anker Power Bank (10000mAh, 22.5W) | ・Some products sold by Thursday, June 26, 2025 ・Only products identified as affected by entering the serial number on the online application form ・The name for Furusato Nozei (hometown tax donation) return gifts is "Anker Large Capacity Mobile Battery 10000mAh Kawasaki Limited Model" |
| Anker MagGo Power Bank (10000mAh, 7.5W, Stand) | ・All products sold by Thursday, June 26, 2025 (expanded sales period and colors) |
| Anker Power Bank (20000mAh, 22.5W, Built-In USB-C Cable) | ・All products sold by Thursday, June 26, 2025 |
| Anker 334 MagGo Battery (PowerCore 10000) | ・All products sold by Thursday, June 26, 2025 (expanded sales period and colors) |
